Privacy Policy

Postez ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform, accessible at https://user.postez.online (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. We comply with all applicable data protection laws, including GDPR, CCPA, and the TikTok Platform Policy.

1. Information We Collect

Account Information: When you register, we collect your email address, name, and account credentials. This is necessary to provide you with access to the Service.

Social Media Platform Data: When you connect a social media account (including TikTok) via OAuth, we receive access tokens and profile information as authorized by you. This may include your username, display name, profile picture, and content publishing permissions.

Content Data: We store content you create, schedule, and publish through our platform, including media files, captions, hashtags, and scheduling metadata.

Usage Data: We automatically collect information about how you interact with our Service, including log data, device information, browser type, and IP address. This helps us improve our platform.

2. How We Use TikTok Data

When you connect your TikTok account to Postez, we access your TikTok data solely for:

• Content Publishing: To upload and publish video content to your TikTok account on your behalf, at your explicit direction.
• Scheduling: To schedule content for future publication according to parameters you specify.
• Profile Display: To display your TikTok username and profile information within your dashboard for identification purposes.
• Analytics: To retrieve and display content performance metrics within your analytics dashboard.

We do not use your TikTok data for advertising, algorithmic profiling, content recommendation, or any purpose beyond the explicit functionality of our scheduling platform. We do not sell, rent, or share your TikTok data with third parties.

3. TikTok Platform Compliance

Our use of TikTok user data fully complies with the TikTok Platform Policy and TikTok Content Posting API guidelines. Specifically:

• We only request the minimum necessary scopes: user.info.basic, video.upload, and video.publish.
• We do not auto-post, auto-comment, auto-like, or auto-follow on behalf of users.
• Every content publication requires explicit user action and confirmation.
• We comply with TikTok's data retention and deletion requirements.

4. Data Storage & Security

Your data is stored on secure, encrypted servers. We implement industry-standard security measures including:

• Encryption at rest (AES-256) and in transit (TLS 1.3)
• Regular security audits
• Role-based access controls
• Automated backup procedures

OAuth access tokens are encrypted at rest and never exposed in logs, client-side code, or API responses.

5. Your Rights & Choices

You have the right to access, correct, delete, and export your data. You can revoke Postez's access to your social media accounts at any time through your dashboard settings. To exercise these rights, contact us at support@postez.online. We will respond within 30 days as required by GDPR.

6. Contact

For questions about this Privacy Policy: support@postez.online